Returns and Exchanges
How To Make A Return
We've made our returns process simple because if you're happy, we're happy.
Contact Us
Reach out to our friendly customer service team within 30 days of receiving your order to register your return, whether it be for a refund or exchange.
Print Your Label
We cover the cost of return shipping, so our team will provide you with a postage label to put on your order. Make sure you've repackaged it securely.
Hand To Courier
Our team will then arrange a courier to collect your return. Your exchange or refund will be processed once we receive your products.
Returns Processing
We'll refund your purchase, or send your exchange items, as soon as we receive your return back at our warehouse. If we receive your return and it does not meet our eligibility criteria, our team will contact you.
Free Returns Eligibility
You can return one carton per product Washable items must be unused and in original packaging to be eligible.
Browse the Invizi Range
Go on, it's time to feel your most confident and comfortable yet.
Nundies for Kids
These youth pants will give your child or teen the ultimate in day and night protection. So they can get back to playing, laughing, learning, dreaming... well, anything really!